Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions.

<div style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; text-align: center; color: rgb(34, 34, 34); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: break-spaces; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: auto !important;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px; padding: 0px; line-height: 1.53; min-height: 1.53em;">&#xA0;</div><div style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; text-align: center; margin: auto !important; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: break-spaces; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px; padding: 0px; line-height: 1.53; min-height: 1.53em; text-align: left;">COMMON CUSTOMER REQUESTS: Customer Accounts<br style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000;">Order cancellations Order exchanges<p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px; padding: 0px; line-height: 1.53; min-height: 1.53em; text-align: left;">Refund status updates<p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px; padding: 0px; line-height: 1.53; min-height: 1.53em; text-align: left;">Lost package investigations<p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px; padding: 0px; line-height: 1.53; min-height: 1.53em; text-align: left;">Shipping address corrections<br style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000;">Creating return shipping labels</div><div style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; text-align: center; margin: auto !important; color: rgb(34, 34, 34); font-family: proxima-nova, system-ui, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: break-spaces; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="border-width: 0px; border-style: solid; border-color: rgba(0, 0, 0, 0.1); --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0px; padding: 0px; line-height: 1.53; min-height: 1.53em; text-align: left;"> Kindly&#xA0;note: Your order is important to us and our fulfillment team is working around the clock to get orders shipped promptly.&#xA0;Orders that have been processed cannot be modified in any way. </div>Please call a customer service associate toll-free at 1.844.363.8267 or email <a href="mailto:support@taosfootwear.com">support@taosfootwear.com</a> if you have any questions.&#xA0;&#xA0;Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

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Taos Footwear accepts 1 of the following payment methods during the checkout process: Visa (excludes prepaid gift cards) MasterCard&#xA0;(excludes prepaid gift cards) Discover American Express PayPal Shop Pay Installments / Affirm Financing (<a class="fr-strong" href="https://shoppay.affirm.com/help/s/article/about-sp" rel="noopener noreferrer" target="_blank">Learn More</a>) Google Pay Amazon Pay Apple Pay Please call a customer service associate toll-free at 1.844.363.8267 or email <a class="fr-strong" href="mailto:support@taosfootwear.com">support@taosfootwear.com</a> if you have any questions.&#xA0;&#xA0;Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Payment Methods

We collect sales tax according to the amount calculated based on your zip code.Due to a 2018 United States Supreme Court ruling (South Dakota v. Wayfair, Inc.), states are forcing online retailers to charge tax on these items. Attention Alabama Customers &quot;Seller has collected the simplified seller use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer&apos;s behalf of the Alabama Department of Revenue. Seller&apos;s program account number is SSU-R010191893.&quot;Please call a customer service associate toll-free at 1.844.363.8267 or email <a class="fr-strong" href="mailto:support@taosfootwear.com">support@taosfootwear.com</a> if you have any questions.&#xA0;&#xA0;Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

Sales Tax

Taos Footwear offers digital e-gift cards, not physical gift cards. E-gift cards will be emailed to the recipient. If purchasing an e-gift card online or if you are returning for store credit, the e-gift card information will be emailed to the purcha

Taos Footwear offers <a class="fr-strong" href="https://taosfootwear.com/products/egift-card" rel="noopener noreferrer" target="_blank">digital e-gift cards</a>, not physical gift cards.&#xA0;E-gift cards will be emailed to the recipient. If purchasing an e-gift card online or if you are returning for store credit, the e-gift card information will be emailed to the purchaser (e-gift card information stemming from a return will be emailed within 24 hours of your return order being dropped off). We&apos;re unable to schedule a date for e-gift cards to be automatically be sent to a recipient. E-gift card codes can be applied at the checkout page (they do not expire). E-gift card codes stemming from a Final Sale purchase cannot be changed to refunds.Please call a customer service associate toll-free at 1.844.363.8267 or email <a class="fr-strong" href="mailto:support@taosfootwear.com">support@taosfootwear.com</a> if you have any questions.&#xA0;&#xA0;Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

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Sales Tax

E-Gift Cards