Advice and answers from the logo
Advice and answers from the logo

All collections

What items are Non-refundable Items?


-Shoe Care Products 

-Free gifts or promotional items. 

-Worn, washed, and/or altered items. 

-Items marked FINAL SALE are non-returnable.

Please call a customer service associate toll-free at 1.844.363.8267 or email [email protected] if you have any questions. 

Our operating hours are Monday-Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.

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