What items are Non-refundable Items?
-Shoe Care Products
-Free gifts or promotional items.
-Worn, washed, and/or altered items.
-Items marked FINAL SALE are non-returnable.
Please call a customer service associate toll-free at 1.844.363.8267 or email [email protected] if you have any questions.
Our operating hours are Monday-Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.