What items are Non-refundable Items?Updated 7 days ago
Styles and items marked FINAL SALE are unable to be returned or exchanged. Other purchases that are non-refundable:
-Shoe Care Products.
-Free gifts or promotional items.
-Items from Clearance Collection.
-Worn, washed, and/or altered items.
Please call a customer service associate toll free at 1.844.363.8267 or email [email protected] if you have any questions.
Our operating hours are Monday-Friday 8am-530pm PST excluding federal holidays within the United States.