What items are Non-refundable Items?Updated 17 days ago

Styles and items marked FINAL SALE are unable to be returned or exchanged. Other purchases that are non-refundable:

Accessories
Shoe Care Products
Free gifts or promotional items
Items from Clearance Collection
Worn, washed, and/or altered items

*Final sale items/colors are identified below the SELECT A SIZE button on our product pages, the cart page, the checkout page & your order confirmation email too. 

Here is an example of what to look for on our product pages:

Styles and items marked SALE are unable to be returned for refunds. These items only qualify for one time size exchanges. 

Click to learn more: Taos Return Policy

Please call a customer service associate toll free at 1.844.363.8267 or email [email protected] if you have any questions. 

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.