What items are Non-refundable Items?Updated 4 months ago
Styles and items marked FINAL SALE are unable to be returned or exchanged. Other purchases that are non-refundable:
Accessories
Shoe Care Products
Free gifts or promotional items
Items from Clearance Collection
Worn, washed, and/or altered items
Any product listing Final Sale Item on the product page:
Styles and items marked SALE are unable to be returned for refunds. These items only qualify for one time size exchanges.
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