Final Sale ItemsUpdated 3 months ago

Styles and items marked FINAL SALE are unable to be returned or exchanged. Other purchases that are non-refundable:

Accessories
Shoe Care Products
Free gifts or promotional items
Items from Clearance Collection
Worn, washed, and/or altered items

Any product stating "FINAL SALE ITEM" on the product page:

Please call a customer service associate toll free at 1.844.363.8267 or email [email protected] if you have any questions. 

Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.