Final Sale ItemsUpdated a month ago
Styles and items marked FINAL SALE are unable to be returned or exchanged. Other purchases that are non-refundable:
Accessories
Shoe Care Products
Free gifts or promotional items
Items from Clearance Collection
Worn, washed, and/or altered items
Any product stating "FINAL SALE ITEM" on the product page:
Please call a customer service associate toll free at 1.844.363.8267 or email [email protected] if you have any questions.
Our operating hours are Monday to Friday 8 am - 5:30 pm PST excluding federal holidays within the United States.