Return Instructions

Click here to proceed with a Return

How do I proceed with my return?

-Click the link above to access Returnly.

-Enter your email address to request a return authorization. Once your return is authorized, you'll receive step-by-step instructions via email.

-Follow the instructions in the email to continue the returns process and receive your prepaid return label.

-Affix the prepaid label to the outside of your shipping carton and include the attached packing list inside so that we can identify your order.

Please call a customer service associate toll free at 1.844.363.TAOS(8267) or email if you have any questions. 

Our operating hours are Monday-Friday 8am-530pm PST excluding federal holidays within the United States.

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