Please allow 7-10 business days for your banking institution to release the funds to your account. It will be under the name "Shoes West Distribution" or "TaosFootwear."

Please call a customer service associate toll free at 1.844.363.TAOS(8267) or email support@taosfootwear.com if you have any questions. 

Our operating hours are Monday-Friday 8am-530pm PST excluding federal holidays within the United States.

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