Due to COVID-19 and the current global health crisis, our Customer Support teams are working remotely – but are here to help!
During this time, we highly recommend visiting http://help.taosfootwear.com/ to research your issue.
If you need one of the following:
-Cancel your order
-Exchange your order
-Check your refund status
-Lost Package Investigation
-Correct your shipping address
-Generate your return shipping label
Contact us immediately at:
Secondly, you may leave us a voicemail at 1-844-363-8267 with your "TAOS-" order number, your full name and the reason for your call.
We will respond via email or by telephone within 24 hours.
Only if it is urgent, you can contact us at 310-218-4614. If we miss your call, please leave us a voicemail with your "TAOS-" order number, your full name and the reason for your call.
Our operating hours are Monday-Friday 9am-5:30pm PST excluding federal holidays within the United States.