Due to our partnership with FedEx, we are unable to ship items to P.O. boxes or APO/FPO addresses. Packages may only be delivered to either a commercial or residential address.

We currently offer free shipping to a total of forty eight states. Unfortunately, we do not offer free shipping to Alaska or Hawaii. Footwear can still be purchased and shipped, but the shipping cost is the buyer's responsibility and will be added to the order. 

The delivery time frame for the FedEx Ground shipping option is usually two to seven business days, based on the distance between our warehouse in California and the delivery destination.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions. 

Our operating hours are Monday-Friday 8:00am-5:30pm PST excluding federal holidays within the United States.

Did this answer your question?