If your footwear is in salable condition without any stains, we will accept them back and issue your refund, however, upon inspection by our returns department, if your footwear does not pass, they will be shipped back to you. 

Examples of footwear that does not pass inspection:

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions. 

Our operating hours are Monday-Friday 8am-530pm PST excluding federal holidays within the United States.

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