Returning items must be done using Taos return labels so we may track your order and issue your refund. Failure to use our labels may result in lost packages which we are not liable for.

Go to: You will be directed to our Returns Center

Use our returns center above to begin the return process for your original order and receive an instant refund voucher for reordering. With your instant refund voucher, you can reorder now without having to wait. Then send us back your original order using the prepaid label when you can.

*Please note items purchase outside of are unable to be returned/exchanged through

Please call a customer service associate toll free at 1.844.363.8267 or email if you have any questions. 

Our operating hours are Monday-Friday 8am-530pm PST excluding federal holidays within the United States.

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