For Star sneakers only. Prepare your sneakers by removing the insoles and laces. Brush off any surface dirt. If sneakers are one of the following colors: White, Stone, Khaki Wash Canvas or Grey Wash Canvas, you may use antibacterial dish soap as well as cold water to spot clean by hand with a damp cloth. Other colors should be machine washed in cold water.
*Dye may fade a bit, however, it will fade evenly.
Place wet shoes in a dry place to air dry. Never machine dry. Heat will hurt the canvas and destroy the rubber outsole.
Please call a customer service associate toll free at 1.844.363.8267 or email firstname.lastname@example.org if you have any questions.
Our operating hours are Monday-Friday 8am-530pm PST excluding federal holidays within the United States.