*Please note that UPS does NOT consider Saturday as a shipping day & the day you place your order doesn't count as a business day in transit. 

Orders received over the weekend ship on the next business day (usually Monday except for federal holidays/long weekends). 

For example, if you place an order on Thursday before 1pm PST and live in a 3 Day Transit zone, even though your order ships on Thursday, don't expect it to be delivered until Tuesday the following week.

  • UPS Ground shipping on all orders to the contiguous United States is free of charge. Expedited shipping incurs additional charges based on service and shipping location.
  • Items are generally shipped within one business day after the receipt of your order. We ship from Southern California via UPS Ground, Three Day Select, Second Day Air, and Next Day Air for most orders. However, we do not deliver to P.O. Boxes, APO or FPO addresses.
  • Free shipping does not apply to orders shipping to Alaska or Hawaii.

Please call a customer service associate toll free at 1.844.363.8267 or email support@taosfootwear.com if you have any questions. 

Our operating hours are Monday-Friday 8am-530pm PST excluding federal holidays within the United States.

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